Which entity is responsible for handling consumer complaints related to insurance in Colorado?

The Colorado Division of Insurance is the entity designated to handle consumer complaints related to insurance in Colorado. This division operates within the Colorado Department of Regulatory Agencies and is specifically tasked with overseeing the insurance industry, ensuring that insurance companies comply with state laws and regulations, and protecting consumer rights.

When consumers encounter issues with their insurance providers—such as denied claims, policy cancellations, or misleading practices—they can file complaints with the Division of Insurance. The division investigates these complaints, works to resolve disputes, and may take enforcement actions against insurers that violate state regulations. This central role in consumer protection is critical for maintaining trust in the insurance marketplace and providing advocacy for policyholders.

Other entities mentioned, such as the Colorado Supreme Court or the Attorney General's Office, play different roles in the law and governance. The Supreme Court primarily deals with legal appeals and interpretations of law rather than consumer complaints, while the Attorney General's Office may handle broader legal issues, including consumer protection, but it does not specifically manage insurance-related complaints. The Colorado Department of Health Care Policy and Financing oversees public health programs, such as Medicaid, rather than insurance complaints.